Testing the EDR incident lifecycle
Test cases for Jegna Cyber Labs’ EDR platform, covering detection, alert triage, incident handling, and response. Each case documents actionable steps and an observable expected result.
Manual QA Tester · ISTQB CTFL
Thoughtful testing for software people can count on. I bring a curious eye to SaaS workflows, security platforms, and every detail in between.
Manual testing · EDR security · Cross-browser QA
Curious by nature, methodical by practice—and always looking for the reason behind the result.
I want to understand why something breaks—not just that it does.
I’m a Manual QA Tester in Atlanta, GA, with experience spanning SaaS technical support, security platform testing, and cross-browser quality assurance. Years of solving customer problems taught me to listen closely, follow the evidence, and look for the edge cases other people might miss.
At VelocityEHS, I worked directly with Fortune 1000 clients to replicate and escalate issues across more than 10 ESG and EHS web applications. At eSafe Ethiopia, I brought that real-world perspective into structured testing—writing test cases, running regression suites, and validating threat detection on a live EDR platform.
I’m ISTQB CTFL certified, AWS cloud-aware, and comfortable validating APIs in Postman, verifying data with SQL, and checking experiences across desktop and mobile. I believe the best QA is curious, methodical, and genuinely invested in the product.
A few examples of how I approach quality—from security-sensitive response flows to the small interface details that shape everyday product experiences.
Test cases for Jegna Cyber Labs’ EDR platform, covering detection, alert triage, incident handling, and response. Each case documents actionable steps and an observable expected result.
Reproduction steps, environment details, expected versus actual behavior, and impact—so teams can understand the issue and act on it with confidence.
BrowserStack testing for a mock shopping app across desktop browsers and iPhones, with attention to checkout flow, layout behavior, and mobile usability.
API checks in Postman and backend data verification with SQL help distinguish a presentation issue from a deeper application or data problem.
EDR incident lifecycle scenarios with clear steps and observable outcomes. A sample of the test cases I wrote for Jegna Cyber Labs.
Five representative scenarios · Jegna Cyber Labs
Verify a new alert appears with threat type, timestamp, affected endpoint, and an unassigned status after a detection event.
Confirm analyst assignment updates the alert, displays the assigned analyst, and records the change in the activity log.
Validate that selected alerts are linked to a newly created incident and no longer remain as separate active queue items.
Check that automated response actions run in order and that each outcome is recorded in the incident activity trail.
Verify an isolation action updates endpoint status and is recorded in both response and activity views.
Reproducible issues with clear user and product impact
A new alert appears in the queue shortly after a detection event, without a manual refresh.
The alert remains hidden until the analyst reloads the page, delaying live threat triage.
Filtering by “Spyware” shows only incidents classified with that type.
Network incidents also appear, despite the stored incident type being correct in the database.
BrowserStack checks across desktop browsers and iPhones, focused on shopping, checkout, responsive layouts, and mobile usability.
A repeatable setup matrix kept checks consistent from desktop browsers to mobile Safari.
Checkout button fell below the initial viewport on iPhone 10. Documented with screenshot evidence.
Product carousel arrows overlapped the price label in Edge, while the same layout worked in Chrome.
Search input auto-zoom shifted the layout on iPhone 14 and 15 and did not snap back after focus.
Browse, add to cart, checkout, and order confirmation all worked as expected on Windows 11.
Formal training and continued study supporting a practical, evidence-led approach to quality.
Open to remote Manual QA Tester roles and thoughtful conversations about product quality.